NHTSA Complaint #11566267 — 2014 KIA SORENTO

The contact owns a 2014 Kia Sorento. The contact stated while driving 50 MPH, the contact heard an abnormal ticking sound. The contact was able to pull over safely. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who determined there was a hole in the engine block. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that the repairs were not covered under recall. The failure mileage was approximately 103,000. The VIN was not available.