NHTSA Complaint #11566093 — 2015 HONDA ODYSSEY

The contact owns a 2015 Honda Odyssey. The contact stated while driving 55 MPH, the vehicle began to lose power upon the depression of the accelerator pedal. A warning message appeared on the instrument panel that instructed the contact to take the vehicle to a dealer for service. The contact initially took the vehicle to a dealer but due to a high volume of customers, the dealer could not service the vehicle. The next day, the vehicle was taken to a second dealer where a diagnostic test was performed that showed a piston ring failure had caused the engine oil to contaminate the spark plugs which led to an engine misfire. The dealer replaced the spark plugs, piston rings, and cylinder rings in cylinders number 1, 2, and 3. The manufacturer was not notified of the failure. The vehicle was repaired. The failure mileage was 133,597.