NHTSA Complaint #11566092 — 2018 FORD EXPEDITION

FUEL SYSTEM, GASOLINE issue reported to NHTSA

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Complaint Details

ODI Number 11566092
Vehicle 2018 FORD EXPEDITION
Component FUEL SYSTEM, GASOLINE
Date of Incident
Date Filed
Mileage 64,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The contact owns a 2018 Ford Expedition. The contact stated that while driving 45 MPH, the vehicle lost motive power inadvertently. The contact was able to pull to the side of the road. The contact was able to restart the vehicle after several attempts; however, the vehicle sputtered while restarting. The contact was able to continue driving. The contact stated that the failure had been recurring while driving. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the fuel pump needed to be replaced. The contact related the failure to NHTSA Campaign Number: 18V392000 (Fuel System, Gasoline); however, the VIN was not included. Additionally, the dealer informed the contact that oil was leaking from the timing valve cover and the front struts. The dealer also informed the contact that the transmission lines were leaking. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 64,500.

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