NHTSA Complaint #11566075 — 2023 KIA TELLURIDE

Telluride was in snow mode with 4 wheel lock activated due to snow covered roads. I was at a stop light, when light turned green I removed my foot from the break. My vehicle began to roll forward slightly as it always does. I gently pressed the gas to continue forward but vehicle did not gain speed, it continued to slowly roll as if my foot was not pressing the gas. I removed my foot from the gas and again pressed the gas gently, my vehicle was not advancing. I deactivated the 4 wheel lock feature but remained in snow mode, gently pressed the gas and my vehicle advanced as normal. The same incident happened with my husband the day prior. Several complete stops were made prior to the incident while in snow mode with 4 wheel lock activated and no issues occurred. After research and reading other incidents like mine it appears this is a common issue. Most people stated this was normal to prevent sliding and spinning. If this is a normal feature then KIA needs to revisit this and consider safety. It is not safe to be rolling into an intersection and having no power when pressing the gas. KIA owners should not have to switch drive modes or deactivate a feature to have the ability to advance their vehicle out of an intersection. This feature could result in serious accidents.