NHTSA Complaint #11565925 — 2022 RAM 1500

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11565925
Vehicle	2022 RAM 1500
Component	STRUCTURE:BODY
Date of Incident	January 1, 2022
Date Filed	January 17, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

Have nicks on all 4 door latches on vehicle. Took vehicle to Bettenhausen Chrysler in Tinley Park, where I purchased, and they turned me over to corporate. After 3 months of no answer from corporate case closed and Chrysler not paying for repairs. I have checked with dealers In Illinois, Missouri, and Colorado. They all had multiple vehicles with same problem. After numerous attempts to contact anyone at dealership finnaly got a call from Mr Bettenhausen. Mr Bettenhausen stated he had same damage on his personal vehicle and door latches were faulty and ended conversation with me. Vehicle has not been inspected by anyone other then Bettenhausen Chrysler dodge. I feel if door latches are faulty it puts me and anyone else who is on roads as well.

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