NHTSA Complaint #11565873 — 2017 MAZDA CX-9
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11565873 |
| Vehicle | 2017 MAZDA CX-9 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
My car started leaking coolant around [XXX]. It did not gave me any alert the car was heating up. My eldest brother was the one that notices. I took the car to the dealership and they are telling me I need a new engine. Now I'm googling and I'm seeing a big number of people reporting same issue. The dealership refuses warranty because is up to 60k miles and mine has 72k miles. However many people are having same issue on where the metal in the cylinder head isn't strong enough to support the weight of the turbocharger. I'm seeing complain in the internet since 2016 and Mazda has done nothing to fix this issue. Please go to for reference: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Related Complaints for the 2017 MAZDA CX-9
Other ENGINE Complaints
#11688886
I took our vehicle into Mazda due to a coolant leak that could not be located. It had my wife stranded due to the veh...
#11650724
I was driving the vehicle on the highway when the vehicle started to overheat, lights started blinking, the car was s...
#11636395
Vehicle experienced coolant leak also oil leak from rear of engine. Broken cylinder head due to turbo too close to head
#11614058
My 2017 Mazda CX9 Signature Edition started leaking coolant from the engine near the firewall. I had a Mazda dealer i...
#11611806
My 2017 Mazda Cx9 was stalling and jerking while driving almost causing an accident but glad I was able to drive it h...
Recent Complaints for the 2017 MAZDA CX-9
#11704433
STEERING
The car was jump start due to a bad battery it cold and the light was left on. Right after the jump start a check eng...
#11674499
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
My infotainment screen goes black 10-12 times a year, and therefore I lose access to my backup cameras. I have to tur...
#11650724
POWER TRAIN
I was driving the vehicle on the highway when the vehicle started to overheat, lights started blinking, the car was s...
#11650724
STEERING
I was driving the vehicle on the highway when the vehicle started to overheat, lights started blinking, the car was s...
#11636395
UNKNOWN OR OTHER
Vehicle experienced coolant leak also oil leak from rear of engine. Broken cylinder head due to turbo too close to head