NHTSA Complaint #11565788 — 2021 GMC SIERRA 1500

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11565788
Vehicle	2021 GMC SIERRA 1500
Component	UNKNOWN OR OTHER
Date of Incident	January 13, 2024
Date Filed	January 16, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

The Flex Tailgate has on multiple occasions has malfunctioned in cold temperatures. I have had instances where I can get it open when I have vital supplies in the bed of my truck because of the Tonneau Cover being on (I have a hard cover made for this truck) and the tailgate malfunctioning. I have also had an instance where my tailgate opened (after clicking shut) while driving without the notification coming up on my dash. I could've been held liable if my equipment fell out and caused an accident. Moral of the story this truck as a lot of issues when temps are below freezing even after being warmed up for 15 minutes or longer. I wouldn't recommend this truck based on the function of the Flex Tailgate. I would prefer a classic a handle and less tech now that I have seen it fail so many times.

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