NHTSA Complaint #11565761 — 2019 RAM 1500

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11565761
Vehicle	2019 RAM 1500
Component	AIR BAGS
Date of Incident	September 6, 2023
Date Filed	January 16, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I HAVE WATER ENTERING THE CAB BY THE UPPER BRAKE LIGHT AT THE BACK OF THE CAB. THE WATER IS MAKING WATER STAINS ON THE HEAD LINER AND THE WATER IS SATURATING THE AIR CURTAINS ABOVE THE REAR WINDOW. IT IS ALSO MAKING THE FLOOR WET AND THE ELECTRICAL WIRES AND COMPONENTS ON THE FLOOR. I ALSO HEAR AIR LEAKS AROUND THE DOOR SEALS WHEN I AM DRIVING ENTERING CURVES AND TURNS. IT SEEMS LIKE THE CAB, OR DOORS SHIFT BREAKING THE DOOR SEALS ALOWING AIR TO ENTER. I BOUGHT IT USED WITH 46775 MILES ON IT IT CURRENTLY HAS 54465 MILES ON IT. SOMETHING IS DEFINETLY WRONG. I HOPE YOU CAN HELP ME RESOLVE THIS PROBLEM.

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