NHTSA Complaint #11565746 — 2009 MITSUBISHI GALANT

The contact owns a 2009 Mitsubishi Galant. The contact stated while driving 20 MPH, the front driver's side air bag deployed inadvertently and struck the contact’s face and chest. There was no warning light illuminated. The contact immediately slammed on the brake pedal and then pulled into a parking spot. The contact stated there was no collision before the air bag deployment. The contact stated that she sustained pain in the face and on the chest but did not seek medical assistance. The dealer was contacted and advised the contact to cut the air bag off the steering wheel and to take the vehicle to their location. The contact stated that the vehicle was unsafe to drive because the seat belt was inoperable after the air bag had been deployed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.