NHTSA Complaint #11565702 — 2017 FORD ESCAPE

As my vehicle was being operated, it began to shake and shudder while stopped in traffic. Each time the vehicle was stopped in gear, the entire vehicle would shake horribly. On Thursday January 11th, 2024 the vehicle was taken to the Grieco Ford dealership where I purchased said vehicle as new. Vehicle currently has 70,292 miles and is up to date on its maintenance. Upon inspection, the service advisor indicated the technician found all motor mounts broken, as well as a broken flywheel flex plate. Doing due diligence, I discovered that the motor in my vehicle is the same motor which has an active recall in three other Ford models. The Ford Fusion, Ford Edge and MKZ models. The same damage to my vehicle is commensurate with their recalls. I believe the motor in my vehicle, a Ford Ecoboost 2.0L is the same in a long line of faulty motors and should be added to the line of recalled motors. The damage to my vehicle is one which should be added to the line of recalled motors, and the cost of repair should be reimbursed and covered by the Ford Motor Company and its subsidiaries. Today, January 16th, 2024 at 0934hrs, I received a phone call from the dealership advising me that the torque converter is also faulty, as the vehicle's motor is still shaking after replacing all the motor mounts.