NHTSA Complaint #11565683 — 2016 LINCOLN MKC

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number 11565683
Vehicle 2016 LINCOLN MKC
Component WHEELS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

Had a flat tire. Tire could not be removed. The tin caps on the lug nuts have swelled. The lug nut wrench that Ford provided would not fit over the lug nuts. The AAA service that came out to help, also could not remove the lug nuts. I don't know how I will be able to get the car inspected. I also don't know how I will be able to have the brakes services or replaced. A very serious potential catastrophe. The equipment that Ford includes, with a car, should be able to do its job. I along with many other people are left with a serious problem. This is a problem Ford is aware of and will do nothing. Many Ford owners have this problem.

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