NHTSA Complaint #11565657 — 2018 INFINITI QX30

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11565657
Vehicle	2018 INFINITI QX30
Component	ENGINE
Date of Incident	July 5, 2021
Date Filed	January 15, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

I have had issues with the vehicle since purchasing it from Carmaxx in June 2021. I noticed the vehicle had extremely low miles and may have been involved in a traffic accident unreported as there is carriage noise and suspension noise as if it is loose. I reported a concern to the manufacturer when I initially received the vehicle and was brushed off by the manufacturer and not assisted. There are issues with the engine and I believe the driving system has been hacked or compromised as I have been having issues with the engine for some time so I became discourage to reported it locks up and does not allow the car to start. I believe the driving system has been electronically been compromised and hacked.

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