NHTSA Complaint #11565630 — 2023 KIA EV6 FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	11565630
Vehicle	2023 KIA EV6
Component	FUEL/PROPULSION SYSTEM
Date of Incident	December 11, 2023
Date Filed	January 15, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

1. **Battery Pack Issues:** - The vehicle's battery pack experienced issues at DC Fast Charger and all charging levels, available for inspection. 2. **Safety Implications:** - Range anxiety began on December 11, 2023, with the vehicle serviced on December 22, 2023, and again on January 10, 2024, for low range due to battery pack issues. On January 8th, stranded for 3 hours in cold weather with 3 miles of range, posing a significant safety risk. 3. **Confirmation by Service Center:** - Two services conducted on December 22, 2023, and January 10, 2024, documented battery pack issues. The manufacturer attributes it to weather without a prior warning upon selling. 4. **Inspections by Others:** - No inspections by the manufacturer, police, or insurance representatives at this point specifically for the battery pack. 5. **Warning Signs:** - Range issues causing anxiety started on December 11, 2023, well before any service. Services conducted on December 22, 2023, and January 10, 2024, didn't significantly improve battery pack performance.

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