NHTSA Complaint #11565253 — 2014 AIRSTREAM INTERSTATE
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11565253 |
| Vehicle | 2014 AIRSTREAM INTERSTATE |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
I test drove a black Sprinter (with everything working) in June 2022, and I subsequently mailed a $5,000 deposit in June 2022, to have the vehicle removed off the inventory lot until I tendered the balance. I came to the dealership on [XXX], to purchase the Sprinter that I test drove; and the radio, front tv, rear bench seat, back up camera and step was not working properly. They instructed me to take the RV to a local Georgia location (where I live). Upon inspection and diagnosis Multiple problems found that all need to be addressed. For some unknown reason a jumper wire had been installed between the chassis batteries and the coach batteries. I can only assume this was used to trick the inverter into charging even when the coach batteries were low. This wire needs to be removed. Incorrect batteries. The unit has 2 wet cell batteries, these need to be AGMs, this is a health and fire hazard. The inverter charger is only outputting12VDC at 7A, even though it is rated for 50A. The internal fan makes a clicking/rubbing sounds when it turns on, the inverter needs to be replaced. It is a Magnum MMS1012. The battery disconnect is not working remotely, I have verified the switch wiring and continuity. The disconnect is faulty, AS P# 512604. Also, it was later discovered that the macerator mounting bolts are badly rusted to a point they will not come off without breaking and they are also welded to the mounting bracket. Upon review of my paperwork, photos & videos taken during the test drive, I discovered that the vehicle that I test drove was actually a 2015 Sprinter and not the 2014, that they sold to me. The dealership deliberately switched the vehicle without telling me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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