NHTSA Complaint #11565049 — 2020 BMW 330I

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11565049
Vehicle	2020 BMW 330I
Component	ENGINE
Date of Incident	June 1, 2023
Date Filed	January 12, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

Both the UPPER and LOWER active grille shutters for most BMW models in the 5 model years prior to mine had extended service warranties due to frequent failures of the part. It appears that the design was not improved with my model year and yet my vehicle is NOT part of the extended warranty. My vehicle is only 4 years old and BOTH the upper and lower air flap control motors have failed. The motors are not sold individually, but are sold as a part of the entire shutter assembly which has a part cost of $250 - $350 each with comparable installation costs. The lower shutter assembly requires the removal of the entire bumper. Why is the extended service warranty not applicable to newer models?

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