NHTSA Complaint #11564966 — 2007 CHEVROLET COBALT

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11564966
Vehicle 2007 CHEVROLET COBALT
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

The fuel pump failed and had began leaking profusely. The car was brought to the Chevy dealership where I was told it would be fixed under special coverage 12191. Chevy had tried an aftermarket part to fix but it would not seal properly and continued to leak. I got in contact with General Motors who said a new part had been ordered, a week later they told me there was no new part as they discontinued it. They are now saying that it isn’t their responsibility to fix the car due to its mileage even though special coverage 12191 specifically states no expiration due to mileage. They are offering me a credit towards a down payment which I do not want as I am not interested in having a new car payment, i want my car repaired or to be compensated once they total it out. This is my daily driver car and I have been without it for four months while GM shoves me around and refuses to deliver on their failed product. Please help.

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