NHTSA Complaint #11564584 — 2011 FORD FUSION STEERING

Complaint Details

ODI Number	11564584
Vehicle	2011 FORD FUSION
Component	STEERING
Date of Incident	January 3, 2024
Date Filed	January 10, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

Power Steering Assist Fault in a 2011 Ford Fusion not being treated due to it previously being reprogrammed to satisfy the recall 15S18 but they never replaced the steering gear which is now failing. The CSP 15N01 is now expired on my car and the dealership and Ford corporate refuse to treat it despite the negligence of the original technician who never correctly fixed it in the first place. This is an extremely dangerous issue as power steering may randomly shut off and make it nearly impossible to steer safely. The steering gear replacement was confirmed by an auto repair store.

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Recent Complaints for the 2011 FORD FUSION

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