NHTSA Complaint #11564372 — 2014 CHEVROLET CAPTIVA SPORT

The contact owns a 2014 Chevrolet Captiva Sport. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle then lost motive power. No warning light was illuminated. The vehicle was coasted to the side of the road. Upon inspection, there was white smoke coming from the engine, and there was no engine oil on the dipstick. The contact added oil to the engine. The contact stated that the vehicle previously had an oil change; however, the engine consumed an excessive amount of oil. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.