NHTSA Complaint #11564259 — 2023 HONDA CIVIC

When I was driving my new 2023 Honda Civic Touring’s the engine started running rough and the check light indicators came on with the following items to “See your dealer” despite this car being less than 3 months old and with just over 1,000 miles on the odometer: - Brake System Problem… - Electric Power Steering System Problem… - Electric Parking Brake System Problem… - Tire Pressure Monitor System Problem… - Emission System Problem… Some of these above items negatively affect the safe operation of the vehicle and increase risk to the occupant(s). After coordinating with the Honda dealership where we purchased this Civic and the Honda Roadside Assistance, they towed our disabled Civic to the closest Honda dealership. A Honda Service Advisor informed us our Civic had a major engine issue (cracked engine block) which was a manufacturer's defect. After 36 days they completed the major warranty repairs totaling over $6,000 (primarily replaced the engine short block which eliminated the above listed issues). It should be noted, the two local Honda dealerships and Honda Roadside Assistance (1-800-864-5211) were very professional and helpful. However, to our surprise the American Honda Motor Co, Inc; Honda Automotive Customer Service, [XXX] ) has been unresponsive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)