NHTSA Complaint #11564216 — 2024 PORSCHE CAYENNE

The backup lights of the 2024 Porsche Cayenne Coupe when the car is put into reverse are extremely dim, and do not adequately highlight what is behind the car. I learned this the first time on September 8th when I tried to back out of my friend’s narrow windy tree lined driveway at night. Something that usually took a few minutes took more than 15 minutes because I could not see where I was going. I took my Cayenne to Amityville Porsche Service and was told the car is “working as designed.” I also escalated it to Porsche's national customer service organization sending them pictures of my new Cayenne in reverse backing up and a Porsche Macan loaner in same place. While the person acknowledged there was a major difference, they said the Cayenne was working as designed. I am concerned I will not see someone behind the car or hit a tree or obstruction. I currently cannot go to my friend's with fear of hitting a tree. I have tried to upload pictures showing a marked difference, but it is not working on your site. The upload box just disappears. Porsche needs to improve the back up lights. please! Happy to send you pictures.