NHTSA Complaint #11564043 — 2023 LEXUS GX

I do have a lot problem with the GX 460 since I got the vehicle. The vehicle to the right and that the steering wheel was vibrating. We when back to the dealer the next day 4/9/23 and explained the problem to the seller that the car is leaning to the right and on the street and on the expressway between 35-45 mph the steering wheel vibrates horribly. The mechanic says he just did the inspection and everything is right with car. On 4/11/23 we went back to shop with the same problem. The mechanic says the checked the execissive road force and rotated and imbalance of tires. On 4/15/23 I went back to dealer to returned the car, because they have not solved the issue with the car. They told me they did something to vehicle but, they refused to explained why the did. On 4/24/23 I spoke to the manager from the shop and I told him if they are able to fix the car. I do not longer wanted the car. They setup an appointment with the master technician to double check what was wrong with car. The master tech told me the only thing can do is to move the steering wheel again. The car is leaning to right and steering wheels is vibrating. On 4/30/23 I spoke to Manager from the dealer and he told me that he couldn't do anything else for me. They won't be able to resolved the problem with the leaning and steering wheel. If I have any other complaints I need to call Lexus. When the vehicle is leaning to the right and pulling to the side is not consider a premium experience. The car is very problematic. Other possible cause of vibration and shaking include: bent wheel, improper alignment, worn suspension components, driveshaft problems, tire are out round and a lot money. Money that I don't have. This problem is not new for LEXUS or the dealer. There are many complaints in NHTSA and TSB in reference to LEAN to the right and Steering wheel. This is one reported L-SB-0015-21 and LEXUS haven't take any action to resolve this matter. Unfortunately, the customer is the only one who loses.