NHTSA Complaint #11563926 — 2013 NISSAN PATHFINDER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11563926
Vehicle 2013 NISSAN PATHFINDER
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

In September 2020 there was a recall on the CVT transmission for several cars. I was not notified whatsoever, so consequently I had to pay for a replacement at my local dealership in February 2021. I was told that I was receiving a new transmission. In December 2023, I was informed that I would need a whole replacement. I went back to my local dealership and they informed me that they would be willing to fix it with a replacement from the factory if I did the labor. They stated I would have to do a claim with NISSAN USA for the replacement. I called and was informed that I did not qualify because of the mileage and warranty period. I went back to the dealership and explained the issue, they said they could do nothing also. I HAVE DOCUMENTS WITH ALL THE DETAILS I WOULD LIKE TO SEND IN. The link to upload was not working for some reason. I tried several times.

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