NHTSA Complaint #11563755 — 2020 FORD FUSION

The contact owns a 2020 Ford Fusion. The contact stated while driving approximately 60 MPH, the vehicle changed lanes independently. The vehicle was steered to the side of the road. The vehicle was taken to a dealer where it was diagnosed that the steering control module was informing the steering wheel to turn to the left while the vehicle was to the right and vice-versa. The contact was informed that the steering control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 66,620.