NHTSA Complaint #11563519 — 2012 KIA OPTIMA

The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power, stalled, and failed to restart. There was no warning light illuminated. The vehicle was towed to the residence. The vehicle was then taken to the dealer, but no assistance was provided. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 138,450. VIN tool confirms parts not available.