NHTSA Complaint #11563484 — 2019 FORD EXPLORER

VISIBILITY issue reported to NHTSA

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Complaint Details

ODI Number 11563484
Vehicle 2019 FORD EXPLORER
Component VISIBILITY
Date of Incident
Date Filed
Mileage 50,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

The contact owns a 2019 Ford Explorer. The contact stated that the front windshield was slightly detached from the vehicle. While driving at various speeds there was a whistling sound coming from the windshield. The vehicle was taken to an auto body shop where it was diagnosed that there was mold along the sides of the windshield panel causing the windshield to detach. The vehicle was not repaired. The manufacturer was made aware of the failure, and it was confirmed that there was no recall on the VIN for the failure. The contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 50,000.

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