NHTSA Complaint #11563257 — 2014 KIA SORENTO

The contact owns a 2014 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 65 MPH, the vehicle started losing motive power. The contact stated no warning light was illuminated. The contact was able to coast off to the side of the highway and then noticed smoke coming from underneath the vehicle. The contact did not open the hood and had the vehicle towed to an unknown dealer. The contact stated the dealer advised that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was unknown. VIN tool confirms parts not available.