NHTSA Complaint #11563188 — 2020 TESLA MODEL 3

On Oct 9, 2023 1:45 pm I was driving home southbound on [XXX] . The vehicle was pulling hard to the right. I got home and made an appointment with Tesla service in Costa Mesa for the following day. Two days later I was told that they had tried to do a wheel alignment twice and failed, and that the car needed a new steering rack after 52000 miles. I agreed to the repair and demanded the return of the replaced parts. They returned a steering rack and two connecting bolts. They were inspected by the California Bureau of Automotive Repair. I still have the parts and will make them available to aid the investigation. I have a paid invoice in the amount of $3114.53. What began as a concern about wheel alignment quickly became an alarming safety issue when I realized that if the steering rack had failed I could have lost control at any time. It was since that I learned that NHTSA is actively investigating early steering rack failures in Tesla vehicles. I have the part for you to dissect. I look forward to working with you. Best regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)