NHTSA Complaint #11562859 — 2022 HONDA CIVIC

10/19/2023 NHTSA recall 23V-704, Manufacturer recall YFW 10/28/2023--I rented a 2022 Honda Civic from National at airport. Leaving the airport initially I didn't notice an issue. But after traveling several miles at highway speeds, on changing lanes or making minor adjustments in direction, I noticed the steering wheel felt like it would stick, then release allowing the car to change direction, stick, then release allowing the car to change direction. This happened with each adjustment of the steering wheel. This did not occur driving at slower speeds. 11/2/2023--I had driven west from Miami Beach on Tamiami US Highway 41 and had entered Cypress National Preserve. I had reached about the midpoint between Miami Beach and Naples, missed the left turn to highway 94. Realizing I had missed my turn, I was driving about 45 mph looking for somewhere I could safely turnaround. I saw a road off to the left, slowed to make a left hand turn. While continuing to brake, I started to make the left hand turn. About 30-45 degrees into the turn, the car stopped responding to my turning the steering wheel. LOST STEERING. Car was headed for the ditch and guard rail. I continued to turn the steering wheel left but it had no effect. I continued to brake and slowed the car as I went through the ditch before hitting the guard rail. I did not hit the steering column, my passenger did not hit the windshield. The airbags did not open. My phone automatically called 911. A couple from Tennessee stopped to help us. This happened at dusk and it quickly became very dark. They stayed with us over 2 hours until National's tow truck arrived and then they drove us back to our hotel, 50+ miles each direction out of their way. The tow truck could only take one of us and we could not get Uber or Lyft to go that far out of Miami. No warning lights or messages prior. As of 12/31/2023 NHTSA website indicates this recall still incomplete.