NHTSA Complaint #11562839 — 2018 DODGE DURANGO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11562839
Vehicle	2018 DODGE DURANGO
Component	ENGINE
Date of Incident	December 4, 2023
Date Filed	December 31, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I bought this car, brand new off the dealer and it has been in perfect shape until 120,000 miles. All of a sudden the check engine light comes in and turns out it was the head gasket!! 5 years old, hasn't needed a thing and the mechanic tells me I need a new engine!? What good is it if I buy a brand new car and take perfect care of it all to end up with the engine going to [XXX]. I have heard other people saying the same thing with their 3.6l pentastar engine. AT 120K...I don't see that being a coincidence if it keeps happening with the SAME engine at the SAME AMOUNT OF MILES. There is definitely a problem here. P.s won't let me upload documents on the mechanics diagnosis. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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