NHTSA Complaint #11562614 — 2012 HONDA PILOT

The vehicle's paint is literally peeling away from every horizontal and connected vertical surface. Without paint on metal, rust is happening, weakening the metal structure of the vehicle. have reached out to Honda USA and they informed they had no responsibility for the paint, yet the service writer at my local Honda dealer said that my vehicle's paint, Pearl White, has been peeling off Honda vehicles for years and Honda knows it to be an issue yet only occasionally offers to be of any assistance. I am the original owner of this 2012 Honda Pilot, the vehicle has never been in an accident, yet in the past year paint has come off of the vehicle at an alarming rate (literally in sheets). To be able to make necessary restorations the front window was broken and had to be replaced (at my expense). If Honda knows its Pearl White paint doesn't adhere to the metal body, that is a known product defect and they are potentially contributing to accelerated body deterioration (a safety concern). I have all current documentation for the restoration, and upon attempting to pick up the vehicle it was discovered that the hood was sustaining the same problem as the roof and upper body. There are no impacted "warning" lights as this is not mechanical, and I am unclear how separating paint (according to our local Honda dealer is always Pearl White) poses an immediate safety problem for me or others, but if you are not aware that Honda dealers know the Pearl White paint is defective, what else are they not telling you/us about our vehicle and the vehicles owned by hundreds of thousands of Americans? Please conduct your own investigation and contact me if you'd like copies of our correspondence with Honda USA and the original estimate versus the final bill ($1000 more) for the first round of re-painting. We now are having a second round of painting to address the paint failure on the hood. Thank you.