NHTSA Complaint #11562273 — 2017 RAM 1500
FUEL SYSTEM, DIESEL issue reported to NHTSA
Complaint Details
| ODI Number | 11562273 |
| Vehicle | 2017 RAM 1500 |
| Component | FUEL SYSTEM, DIESEL |
| Date of Incident | |
| Date Filed | |
| Mileage | 60,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at approximately 60 MPH, the vehicle started to lose motive power. The contact depressed the accelerator pedal and the vehicle failed to respond as needed. The contact stated that the check engine and check electronic throttle sensor messages were displayed. The contact stated that the vehicle then stalled. The contact was able to restart the vehicle after multiple attempts. The contact stated that the vehicle failed to accelerate above 40 MPH. The contact stated that the failure had occurred several more times and he had stopped driving the vehicle. The vehicle was taken to a dealer to be diagnosed that the contact was informed that a hose needed to be seated properly on the air filter. The vehicle was repaired. The contact was advised by the dealer that if there was a subsequent failure with the vehicle, the master mechanic had recommended that the fuel injectors be replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000. VIN tool confirms parts not available.
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