NHTSA Complaint #11562131 — 2013 KIA OPTIMA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11562131
Vehicle	2013 KIA OPTIMA
Component	ENGINE
Date of Incident	October 11, 2023
Date Filed	December 27, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

After my last oil change that was done at Lokey KIa in Clearwater, FL. I had my oil changed on July 27,2023. From the date of my oil change till mid Oct 2023 I used 5 qts. of oil. The first appointment that I could get was 11/24/23. A engine diagnosis was done and the conclusion was the engine was burning oil. I opened a claim with KIA and was told that the car was out of warranty by six months but was still under the mileage. I asked the KIA representative if they could do a good will gesture to replace the engine and was denied.

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