NHTSA Complaint #11561947 — 2021 CHEVROLET TRAVERSE

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11561947
Vehicle	2021 CHEVROLET TRAVERSE
Component	FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident	December 24, 2023
Date Filed	December 26, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I was driving on I-20 with cruise control on @ 71 mph (night time) @ 7 min into using cruise control, the suv acted like it stopped for a quick second (scaring me) I remember rubbing my neck afterwards, thinking it was almost like whiplash. I pulled off the road into parking lot. I thought maybe I had a flat or tire issue, no tire issues. I then stopped @ a store, when getting back into the suv, I could smell something awful. Like something had burnt. Still don’t know. I have not used the cruise control since this incident. It was Xmas weekend, so I have to wait till dealer opens back up to have it checked out.

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