NHTSA Complaint #11561914 — 2019 NISSAN ROGUE SPORT

On December 18, 2023, on the Masspike, inbound, at the morning rush hour, the traffic was in a hard stop for more than 1 hour (moving very slow bumper to bumper), after the Brighton exit, whatever the reason of the traffic jam cleared and all the car speeded up... My Nissan Rogue Sport accelerated a bit but them came to a very low speed (~ 10 mph). I checked whether I was in the right gear (it was: D), checked whether there was any dashboard error sign (there was not!); the car was very slow at a moment when all the cars near me where rushing. I truly though I could get rammed in the rear by cars trying to get to their destination. All cars were honking because I was at a very low speed (and I put on the emergency lights). I took the car for service at the Marlborough Nissan (740 Boston Post Rd E. Marlborough, Massachusetts 01752) today (December 26 2023), but they claimed there was nothing wrong with the car. I can tell you that if Nissan does nothing to solve this problem, other cars of their brand will have a big problem. I don't know what the problem is, but there are several post in Internet claiming this is a big issue: [XXX] [XXX] [XXX] Please address this situation to Nissan, because they are denying any wrongdoing, even though that this is a design issue in their system. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)