NHTSA Complaint #11561780 — 2019 SUBARU CROSSTREK

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11561780
Vehicle	2019 SUBARU CROSSTREK
Component	ENGINE
Date of Incident	December 23, 2023
Date Filed	December 25, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

Not sure yet what component or system failed as the car is being towed to dealer. On 12/23/24, The engine made a grinding noise and then the car completelyshut down and froze on the Highway. No Power, All the Dashboard lights flashed on - and I could not put the car in Park. Since I was on the highway - my safety and safety of drivers behind me were at great risk until a help truck was able to block the road. Car will be inspected by Subaru on 12/26. Subaru was closed 12/23 PM, 12/24, 12/25 There were NO warning lamps, messages or other symptoms of a problem prior to the failure.

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