NHTSA Complaint #11561747 — 2023 TESLA MODEL S

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11561747
Vehicle 2023 TESLA MODEL S
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

The activation of the horn using a small capacitive button on the right side of the steering wheel is a serious safety problem. I have had numerous near miss incidents that were closer than they should have been because I was unable to quickly locate and activate the tiny horn button. I've tried using the "whole palm" method described by the manufacturer, but my palm is so large, that it doesn't easily fit in the space between the air-bag cover and the wheel, and I just end up activating the windshield wipers (which makes things even worse!!) The CEO comment in 2021 that every vehicle manufactured after November 2021 had the necessary hardware to activate the horn by pressing on the air-bag cover (like most normal cars) and that only a firmware update was needed to make it available. However, it's now more than two years later, and the problem still has not been corrected.

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Recent Complaints for the 2023 TESLA MODEL S

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