NHTSA Complaint #11561683 — 2023 TESLA MODEL Y

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11561683
Vehicle	2023 TESLA MODEL Y
Component	FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident	December 16, 2023
Date Filed	December 24, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

The vehicle’ Full Self driving control malfunctioned two times. This vehicle delivered to me on Aug 31, 2023. The recent full self driving malfunctioned on Dec, 16th, 2023. The vehicle was on self driving mode and about to get into a near fatal crash. I had immediately intervened and avoided the crash. This caused damaged to front passenger side tire and wheel apart from mental trauma to myself and for my family . I contacted Tesla asap and informed about the incident. Tesla responded back two days after and asked me to pay for tire and wheel replacement which caused by Tesla’s fault. Earlier, for the same kind of incident, i visited Tesla’s service center so that they can fix the faulty full self drive system. The Tesla service center kept my vehicle for ten days and took no action to fix the issues.

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