NHTSA Complaint #11561619 — 2023 TOYOTA COROLLA CROSS

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11561619
Vehicle 2023 TOYOTA COROLLA CROSS
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

When driving at night the illumination from the headlights is very poor. I can only see about 1/3 of the way up on the windshield and only a short distance in front of the car. Everything else is black. I am leasing the car for three years but I can't drive it at night it's too dangerous. Even if I use highbeams it is difficult to see. Both of my adult children have driven the car and come to the same conclusion. I brought it back to the dealership and they said the lights were adjusted properly to pass inspection. The only solution they had for me was to find someone to put in different bulps. They said they could not do it and if I did not buy it at the end I'd have to put the old bulbs back in. I have seen several other people on the internet that have exactly the same problem.

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