NHTSA Complaint #11561606 — 2012 FORD FOCUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11561606
Vehicle	2012 FORD FOCUS
Component	STEERING
Date of Incident	October 17, 2023
Date Filed	December 23, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

I had just came home after driving on the interstate to and from a family event. I wasn’t home but approximately 15 minutes and got an emergency call about a death in my immediate family. I started my car and the steering wheel wouldn’t move! It still didn’t move if you put it in gear! It was totally disabled and I was thankful that this didn’t happen while driving. Especially on the interstate. I had several children with me on that trip, whom along with myself, could have been severely injured or killed! I later found out that Ford recalled the 2012 Ford Fusion, but not the 2012 Ford Focus for the exact same steering loss issue. This should be against the law and Ford needs to be held accountable for this issue for the Ford Focus as well!

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