NHTSA Complaint #11561486 — 2003 MERCEDES BENZ ML350

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11561486
Vehicle 2003 MERCEDES BENZ ML350
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

The Floor Mats I received for my vehicle covered a portion of my accelerator pedal and would when up into the back above the pedal and to the right of it and would get caught and force my accelerator pedal to stay down. I told the company of their design flaw, and they said would not do anything about it. If I wanted to send it back it would cost more than the pads were worth. I paid $189.95. I got PayPal involved and if I paid the shipping cost to send them back they would rebate me the money that I paid. That's only if the mats are in perfect condition when they receive them. So it cost hours of BS and $60 so I get back at least $129. But with that said I felt you should know that they are selling and sending things not made for the cars they promise they will be for.

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