NHTSA Complaint #11561295 — 2023 TESLA MODEL X

The contact owns a 2023 Tesla Model X. The contact stated that while attempting to park the vehicle in a parking lot, the vehicle independently accelerated and crashed into a supermarket door without warning. The air bags deployed upon impact. The contact was taken to the hospital for a checkup but did not sustain any injuries; no other injuries were reported. A police report was filed. The supermarket door was damaged as a result of the accident. The vehicle was towed to a dealer where it remained in their possession. Recently, the contact received a notification of NHTSA Campaign Number: 23V679000 (Electrical System; Service Brakes, Hydraulics) which was linked to the vehicle failure. The contact called the dealer about the recall and was informed that the part remained on backorder. The manufacturer was made aware of the issue. The vehicle had yet to be repaired. The failure mileage was approximately 100. Parts distribution disconnect.