NHTSA Complaint #11561133 — 2020 FORD F-150 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Complaint Details

ODI Number	11561133
Vehicle	2020 FORD F-150
Component	FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident	November 17, 2023
Date Filed	December 20, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

The adaptive cruise control on the vehicle failed. When passing other vehicles, the system will engage the brakes unexpectedly and aggressively causing possible loss of control and exposes other drivers behind you to collide with your vehicle. Dealership did inspect vehicle but was unable to duplicate. This generally occurs on highway driving over long distances. There are no warning signs that this is going to occur. All of a sudden you will just feel the vehicle brake extremely hard. This happened multiple times while in used during 400 mile trip. (stopped using for remainder of the trip)

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