NHTSA Complaint #11560907 — 2017 CHEVROLET SONIC

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11560907
Vehicle	2017 CHEVROLET SONIC
Component	ELECTRICAL SYSTEM
Date of Incident	September 23, 2023
Date Filed	December 19, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

steering wheel will lock up when you turn on car, we took it to Paradise Chevrolet, and they found power steering module has update available however need 12 Volt battery to be a higher CCA to reprogram p/s volt battery testing at 356 CCA recommend replacing battery and reprogramming P/S module. Of course, this was not covered under our Protection Plan and should be covered, I had to pay. $578.37 My car is only six years, and this should not be happing. 11/27/23 vehicle shuts off while driving this has happened three time to us. we cannot drive the car it is not safe. 12/19/23 had it tow to Paradise Chevrolet. This car is not safe to drive. We have a protection Plan its useless.

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