NHTSA Complaint #11560899 — 2023 TESLA MODEL Y

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11560899
Vehicle 2023 TESLA MODEL Y
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

The automatic windshield wipers run when it is dry, and they do not run when it is pouring rain. They cannot be disabled when using autopilot or adaptive cruise control. One must stop looking at the road and look at the screen in order to correct the wipers. If one disengages cruise control, the automatic wipers stay on, and must be manually turned off. There are no manual controls one can use while maintaining a view of the road. The problem has been confirmed by Tesla service and they are unable to repair it. They have told me to wait for it to be improved with a future software update. They are aware it is a widespread problem, and have verbally told me so.

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