NHTSA Complaint #11560433 — 2015 KIA SOUL

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11560433
Vehicle	2015 KIA SOUL
Component	SERVICE BRAKES
Date of Incident	November 10, 2023
Date Filed	December 16, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

Catastrophic failure of rear brake line. Rusted through. Started noticing changes to braking on my way home from the dealer after an oil change. There were no warning lights. Thankfully I was at home in the driveway when ALL of the brake fluid leaked out. I had to have the car towed to the dealer. Both rear brake lines were replaced. Had I been driving I would have lost brakes. Not only did no warning light come on, but the dealer also gave me a green on my brake inspection about 15 minutes prior to this happening. Total bill- just over $1000.

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