NHTSA Complaint #11560377 — 2019 SUBARU FORESTER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11560377
Vehicle	2019 SUBARU FORESTER
Component	ELECTRICAL SYSTEM
Date of Incident	December 14, 2023
Date Filed	December 15, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	UT

Consumer Description

The original battery does not support the CAN system and replacing the battery does resolve the issue. The system will shut off while stopped at a light to save fuel, and turn back on when you press on the brake or the gas. There is an error where the vehicle will try to start itself when you’re not even cranking it. This can be dangerous if the car shuts off at a light and won’t turn back on because the feature drains the battery. This needs to be a recall as Subaru is aware of the issue and implemented a new battery for the vehicles and want to charge double. Why should the consumer pay for something that the company is aware is a problem? And came up with a solution to the problem, but is trying to profit off of it instead of fixing their mistake?

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