NHTSA Complaint #11560360 — 2023 GMC CANYON

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR issue reported to NHTSA

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Complaint Details

ODI Number 11560360
Vehicle 2023 GMC CANYON
Component VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR
Date of Incident
Date Filed
Mileage 3,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

The contact owns a 2023 GMC Canyon. The contact stated that upon activating the defroster during cold winter weather, he became aware that the defroster failed to properly defrost the front windshield and that the windshield wipers failed to adequately remove ice debris, potentially compromising windshield visibility. After a visual inspection of the windshield, the contact observed that ice had damaged the windshield wipers. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The failure mileage was 3,000. The contact stated the vehicle was taken to the dealership on 12/14/23. They did a full check on the vehicle and could not fix the issue. The dealership also were unable to find any information about a potential fix from the manufacturer.

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