NHTSA Complaint #11560327 — 2018 RAM 2500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11560327
Vehicle	2018 RAM 2500
Component	POWER TRAIN
Date of Incident	July 22, 2022
Date Filed	December 15, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

Bought secondhand at auction with low mileage. Had checked outbytrusted mechanic, all was well. Vehicle records showed brand new transmission on truck. Transmission slipped after service. From July 2022 to today (December 2023) have had to replace transmission FOUR TIMES at great expense. Went to dealership and found no recall notice, they are offering to purchase truck for $7500 cash. Purchase price was approximately $33000 plus about $15,000 in repairs/new transmission replacements and cost of rental vehicle in the thousands as this was a truck purchased for a business. Please issue a recall for this vehicle! This has put a huge dent in our small business and we still don’t have a functional truck!

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