NHTSA Complaint #11560291 — 2012 KIA FORTE

Hello My complaint is why is it taking KIA so long on the HECU electrical short issue. According to your website this all started at the end of Sept. We got a recall notice on dated Nov 14. When I call and visit the Kia dealership they are on hold waiting for updates from corporate I guess. Same thing when I e-mail KIA Customer care. See response from Kia below. ========================================================== We are following up regarding your web submission for recall remedy status for repairs to begin. We apologize to hear of the concern and appreciate the opportunity to assist with this matter. Unfortunately we do not have an eta for the remedy however once made available an second notice will be sent to you. ============================================================ Their work around is to park the car outside. Since their previous recall was for the ease of stealing the car AND it's getting very cold here in Minnesota that is not a good option. Given the fact that the car could catch on fire and possibly burn a house down or kill someone this needs a higher priority. Thankyou for your time. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)