NHTSA Complaint #11560027 — 2023 TOYOTA COROLLA CROSS AIR BAGS

Complaint Details

ODI Number	11560027
Vehicle	2023 TOYOTA COROLLA CROSS
Component	AIR BAGS
Date of Incident	August 17, 2023
Date Filed	December 13, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

On July 12, 2023 Safety recall 23TA08 was issued and it stated that dealer cannot sell, offer for sale, or introduce or deliver for introduction in interstate commerce a new motor vehicle under Title 49, Section 30112 of the United States Code. But the next day on July 13, 2023 Larry H. Miller American Toyota in Albuquerque, NM sold the new car to me (agreement is attached) but didn't deliver it (didn't release it from the dealer's lot) and didn't tell me that the new recall was published the day before. I got the car on August 17, 2023 only. I expected that the car didn't have any safety issues, but several days later I found in my account at Toyota.com that the recall hadn't been closed for my car (health report is attached). The remedy was available in October 2023 but I hadn't got any notice from Toyota or the dealer, so my car was repaired on November 2, 2023 only (repair invoice from another Toyota dealer is attached).

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